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Assurance

As our valued customer, your level of satisfaction is our utmost priority. You can rest assured that every item you purchase is a hundred percent genuine when you shop with Dejewel Galleria.

Our Guarantee

dejewel_seal

Integrity and honesty are some of our core values.

With every item purchased, an official computer generated receipt with our Company shop location, telephone number
and registered Company logo will be printed clearly with your name and product information.

These information are relating to the jewelry items such as the total gold karat weight and the total diamond/gemstone
carat weight. For our customer’s security, we issue a Certificate of Guarantee for each items and if applicable, an
International Laboratory Report.    

 

Full Disclosure – Conflict-Free Diamond

We take pride in our reputation for quality and integrity excellence. The company adheres and keep up-to-date on industry standards on jewelry disclosure and guidelines at best efforts. It is to our best knowledge and ethical standard of practice that we ensure that our suppliers do not promote or carry conflict diamonds. We also insist the same policy to our business. You may also request for a gemmologist to attend to your needs, should you require further understanding and knowledge. 

We have confidence in our products and are always ready to take on full duty to fulfil our customer’s satisfaction. If you are uncertain about any of our products and/or guarantees, we will be pleased to conduct a laboratory report for your peace of mind.